
Sharon asks…
Why is my google chrome keep redirecting my site to an advertisement site?
Every time i search something in google, it directs me to an advertising site like “result5.com” or something. Why is this happening and how can i stop it? Again, I use Google Chrome.
satya s answers:
Sounds like you are infected with the same rootkit virus I was. These viruses are very good at hiding themselves from antivirus software. But there are some tools out there that look specifically for these things and remove them.
The 1st one to try is TDSSKiller.exe:
http://support.kaspersky.com/viruses/solutions?qid=208280684
If that doesn’t do the job you can try Combofix (I used this to fix my redirect problem):
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Oh, and to reduce the chances of a virus like this installing itself again in future, you should update Java (I heard it installs itself by taking advantage of a vulnerability in a previous version of Java). To do this open Control Panel and (in classic view) open the Java Control Panel. On the Update tab click the “Update Now” button. Enabling automatic updates for Java is also a good idea.

Carol asks…
Has the latest Google Chrome been acting up for anyone?
Since the last update its been acting weird for me. Sometimes certain webpages get hung up, youtube once in awhile has been freezing up. Also another thing ive noticed on some webpages with certain pictures whether it be one pic in a yahoo article or the Timeline pic at the top of facebook the picture will be blurred out and lines across almost like a censored look to it just bars of colors going across. Whats been going on?
satya s answers:
The first one just tends to happen, and more often than it used to. I think it has something to do with the integrated Flash player, since I can’t remember whether it ever happened to me when Flash was not running somewhere. Probably not a lot you can do there except waiting for bugfixes or switching browsers.
The second problem sounds like it could be a problem with your video card or its drivers. Chrome uses hardware graphics acceleration by default, so artifacts like that can appear if there’s a problem with your video card. You can see whether this is the problem by disabling hardware acceleration in Chrome and seeing whether the problem goes away:
• Open the address ‘about:flags’ in Chrome.
• Make sure the following options are deactivated:
– GPU Accelerated Compositing
– GPU Accelerated Canvas 2D
– GPU Accelerated SVG and CSS filters
– Web Page Prerendering
(not all are available in every version of Chrome)
Close and restart Chrome and try the websites again. If it doesn’t happen anymore, you could make sure that you have installed the latest version of your video card drivers, then reactivate the hardware acceleration flags in Chrome.

Sandra asks…
Adobe flash player 10 is not working for me on google chrome or firefox, what can i do?
I try to open youtube, addicting games, and other flash required things. none will work, i have the most up to date version of firefox, chrome, and have the updated versions of both java, and adobe flash. what can i do, and is anyone else having this problem?
I did reinstall it, for both, twice, and still doesn’t work.
satya s answers:
Follow this useful Adobe tutorial :
* Run RegInOut scan for active-x, file associations and other registry errors largely behind such crashes.
http://ibx.intel.com/directory/productpage/tabid/85/language/en-us/p-4869-reginout-pc-optimizer-reg-cleaner.aspx
* Try to uninstall the current flash player version. Read this official guide to uninstall flash plug-in:
http://kb2.adobe.com/cps/141/tn_14157.html
* Use official uninstaller tool to remove all flash elements from your computer.
* After completing the above task download flash player 9 instead of the latest version. Sometimes there are intricate browser flash conflicts and changing the versions is often helpful.
* Update your sound drivers if possible since the videos may simply crash because of the corrupted or missing drivers.
1) Open Device Manager
2) Find the sound-card device
3) Remember the name of the device
4) Uninstall it.
5) After doing this restart your system.
